Privacy Policy

Welcome to PoojariKaka. We are a digital platform designed to connect customers who wish to perform poojas with qualified and verified poojaris. By using our website, booking services, or registering as a poojari, you agree to the policies outlined below. Our goal is to ensure complete transparency so that every customer and poojari knows their rights, responsibilities, and limitations clearly.

What Information We Collect:

When you use our platform, we may collect the following details:

Personal Details: Your full name, phone number, email address, postal address, date of birth, and gender.
Booking Details: Type of pooja requested, location, preferred date/time, and special instructions.
Payment Information: Billing details and transaction confirmations (handled securely through integrated payment gateways).
Verification Data (for Poojari Registration): ID proof, qualification details, experience certificates, and bank details for payouts.
Communication Records: Any queries, feedback, or complaints shared with us.

Why We Collect This Data:

To facilitate bookings between customers and poojaris.
To verify identity of poojaris for trust and safety.
To communicate with customers and poojaris about bookings, cancellations, updates, or support.
To process payments and refunds securely.
To improve our services based on user behavior and feedback.
To comply with legal and regulatory obligations if required.

How We Use and Protect Your Data:

We store your data securely using modern encryption and data-protection measures. We do not sell or rent your personal data to third parties. Your data may only be shared with:

Poojaris you book, so they can perform the pooja.
Legal authorities, if demanded under applicable law.

We retain your data only as long as necessary for bookings, compliance, and record-keeping.

Your Rights:

You may request corrections or updates to your data.
You may request deletion of your data, subject to legal record-keeping requirements.
You may withdraw consent, which may restrict your ability to use our services.

Disclaimer:

While we take all reasonable precautions, PoojariKaka is not liable for any unauthorized access, hacking, or breach beyond our reasonable control. Users are responsible for ensuring accuracy of their submitted details.