Frequently Asked Questions (FAQ)
Q1: What is PoojariKaka?
A platform that connects customers with qualified poojaris for performing poojas and rituals.
Q2: How do I book a pooja?
Select the pooja, choose your date and time, provide location details, and confirm payment.
Q3: What if I need to cancel?
Refer to our Cancellation & Refund Policy. Refund eligibility depends on cancellation timing.
Q4: Who is responsible for the pooja outcome?
The poojari is solely responsible. PoojariKaka is only a facilitator and does not guarantee results.
Q5: How do payments work?
Payments are collected securely online. The poojari is paid after deduction of platform fees.
Q6: Is my data safe?
Yes. We use encryption and secure storage. Your data is never sold or shared except as required for bookings or legal compliance.
Q7: What if I have a complaint?
You may contact our support team. We will investigate and may take action against the poojari, but we are not liable for compensation beyond refunds as per our policy.